Privacy Policy

We may collect the following types of information when you interact with us:

Personal Identification Information:
Name, Email address, Phone number, Shipping and Billing Address.
Payment Information:
Credit card details or other payment methods (processed securely by third-party payment providers).
Account and Order Information:
Purchase history, preferences, and account login details
Website Usage Data:
IP address, browser type, and browsing behavior on our website through cookies and other tracking technologies
Optional Information:
Feedback, survey responses, or information you voluntarily provide for promotions or customer support.

We collect and use your personal information for the following purposes:

● To process and fulfill your orders, including delivery and customer support.
● To communicate with you regarding your orders or inquiries.
● To improve our website, products, and services based on your preferences and feedback.
● To send marketing communications, such as newsletters, special offers, and product updates (only with your consent).
● To comply with legal obligations and prevent fraud or misuse of our services.

We may share your information with trusted third-party providers to deliver our services :

Payment Processors : To securely process your payments.
Shipping and Logistics Partners : To deliver your orders.
Marketing and Analytics Services : To improve our advertising and user experience.

These providers are required to protect your personal information and use it only for the purpose of providing their services.

International Data Transfers :
Your information may be stored or processed overseas (e.g., by cloud storage providers or international shipping partners). We ensure that any overseas transfer complies with the Privacy Act 1988 and that appropriate safeguards are in place to protect your data.

We will never sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Our security measures include:

● Secure servers and encryption technologies.
● Regular security audits and monitoring.
● Limiting access to your personal data to authorized personnel.

However, no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

Cookies allow us to:

● Personalize content and recommendations.
● Track website traffic and user trends.
● Save your preferences for future visits.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of our website.

Under Australian privacy law, you have the right to:

● Access your personal information held by us.
● Request corrections to your personal information.
● Request deletion of your personal information (subject to legal or contractual obligations).
● Withdraw your consent for marketing communications at any time.

To exercise your rights or make a request, please contact us at the details below.

We will only send marketing communications if you have opted in to receive them. You can unsubscribe from our emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymise it.

If you have a concern about how we handle your personal information, please contact our Privacy Officer at the details below. We aim to resolve all complaints promptly and transparently. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or your personal information, please contact us:

Company Name: Good Boy Pty Ltd
Email: privacy@goodboy.com.au
Phone: (+61) 1800 714 284
Mailing Address: 81-83 Campbell Street, Surry Hills, NSW, 2010